Notice: This privacy statement describes how personal data is processed in the context of the use of Wizardo casino (website, related subpages, and services). We respect your privacy and process personal data only within the framework of applicable data privacy laws (esp. GDPR).
Please read this privacy statement fully and carefully. It explains which data we collect, what we use it for, how long we store it, and what rights you have.
In this summary, you can find the most important points at a glance:
This privacy statement informs you about how Wizardo casino collects and processes personal data when you use our website, create an account, make deposits and withdrawals, use games, or contact support.
The controller for the processing of your personal data is the operator of Wizardo casino. You can find the exact company name and address in the Impressum or in the legal information on the website.
If you have questions about data privacy or wish to exercise your rights, please use the contact options provided in the Impressum or in the Contact section of Wizardo casino.
We may occasionally update this privacy statement, for example, when changes are made to the services, legal requirements, or security standards. The current version is always available on the website.
"Personal Data" are informations that can identify you directly or indirectly. Depending on how you use Wizardo casino, the following categories of data can be processed:
Data that you actively provide (e.g. during registration, verification, support inquiries or setting your preferences).
Depending on legal necessity, data may come from service providers, e.g. for payment processing, identity/age verification, fraud prevention or compliance with legal obligations (if relevant and permissible for your user account).
Generally, we do not process special categories of personal data (e.g. health data), except when it is exceptionally required by law or you voluntarily disclose it during a support request. In such cases, processing will only occur within permissible limits.
If you do not provide certain data, we may not be able to offer you certain services (e.g. account opening, withdrawals or certain security checks).
Your username serves for account management and is part of your account data. Please choose a username that does not contain unnecessary personal information.
We process personal data depending on the context based on one or more legal bases:
If legally permissible, we can inform you about similar offers. You can object to this at any time or adjust marketing preferences (e.g., via unsubscribe link or through your account settings, if available).
We store personal data only as long as necessary for the respective purposes, including fulfilling legal obligations, defending/establishing legal claims, and ensuring security and fraud prevention.
Specific storage periods depend on the type of data and legal requirements. If there are no legal obligations, data is deleted or anonymized once no longer necessary for their purpose.
We may use service providers who process data on our behalf (e.g., hosting, IT, support tools, payment service providers, security and fraud prevention services). These are contractually obligated to process data only according to our instructions and under appropriate security measures.
We may disclose data if legally required or necessary to enforce rights, prevent fraud, or ensure the safety of users and systems.
If the operator is part of a corporate group, data exchange within the group may occur, as far as necessary and permissible for responsible gaming, security purposes, or legal requirements.
If applicable, data exchange within a corporate group for the fulfillment of AML/KYC obligations can occur – only within the legally permissible framework.
If legally required or necessary to protect players, an exchange with appropriate systems/partners can take place (e.g., blocking systems, identity checks) – depending on the rules applicable to your market.
In the case of restructuring, merger, or sale, data can be transmitted in accordance with legal requirements. In such cases, appropriate safeguards are taken.
In certain constellations, joint responsibility with partners may exist (e.g., specific payment or security processes). Details will be explained – as far as relevant – in additional notices or contractual information.
When personal data is processed outside the European Economic Area (EEA), we ensure that an adequate level of data protection is guaranteed (e.g., through adequacy decisions, standard contractual clauses, or similar safeguards).
We implement technical and organizational security measures to protect your data – e.g., access restrictions, encryption (where appropriate), logging, security monitoring, and regular audits.
However, no method of transmission or storage can guarantee one hundred percent security. We continuously work to improve our security standards.
You can request information about whether and what personal data we process about you.
You can request the correction of incorrect or the completion of incomplete data.
You can request the deletion of your data, unless legal obligations or overriding reasons prevent this.
You can request that we restrict the processing of your data in certain cases.
You can – under certain conditions – request that we provide your data in a structured, common, and machine-readable format.
You can object to processing if it is based on legitimate interests (e.g., direct marketing), unless there are compelling legitimate grounds for the processing which override your interests.
If we process data based on your consent, you can withdraw it at any time, effective for the future.
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your data violates the GDPR.
To process your request, we may require additional information to confirm your identity to protect your data and prevent unauthorized access.
We strive to respond to requests within the statutory deadlines.
If the operator runs multiple brands/platforms, data protection processes may be centrally organized. You can find details in the legal information of each website.
To support responsible gaming, there may be automated checks based on usage patterns (e.g., to detect signs of risky gaming behavior). Actions are taken – depending on legal requirements – with appropriate protective mechanisms.
If a VIP or loyalty program is offered, classification (e.g., based on activity/points) may occur automatically to correctly assign benefits and offers.
If permissible, data can be used to personalize content/offers. You can object to this at any time or change your marketing preferences.
Autor: Wizardo
